Dana50 is committed to protecting every user's personal information with the highest level of encryption and transparent policies. Find out exactly how we collect, use, and safeguard your data.
At dana50, privacy protection is not merely a legal obligation — it is a core value we uphold in every aspect of our platform's operations. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information while you use the dana50 platform.
By registering and using the dana50 platform, you agree to the data collection and usage practices described in this document. If you disagree with any part of this policy, we encourage you to contact our support team for further clarification before continuing to use the platform.
This policy applies to all users of the dana50 platform in Malaysia, including website visitors, registered members, and active users across all our services including sports betting, Bingo, online casino, and e-sports. dana50 reserves the right to update this policy from time to time — any material changes will be communicated to users via in-platform notifications.
Dana50 collects various types of information necessary to provide safe, responsible, and effective services to users in Malaysia. We only collect data that is relevant and necessary — nothing more.
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | KYCSecurity |
| Contact Information | Email address, phone number, residential address | CommunicationsVerification |
| Financial Information | Bank account number, transaction records, deposit and withdrawal history | PaymentAML |
| Technical Data | IP address, device type, web browser, access log data | SecurityAnalytics |
| Usage Data | Gaming history, betting records, in-platform activity | Responsible Gaming |
Some data is collected directly when you fill in the registration form or submit identity verification documents. Other data is collected automatically while you use the platform — this includes technical information about your device and internet connection, which we use for security and service improvement purposes.
Every piece of data we collect is used for a specific and legitimate purpose. dana50 does not use your data for purposes unrelated to the provision of platform services without your explicit consent.
Dana50 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where we need to share certain information with trusted parties to keep the platform running safely and effectively.
All third parties working with dana50 are bound by strict confidentiality agreements and are required to protect your data to the same or higher standard that we ourselves uphold.
The security of your personal data is dana50's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against cyber threats, unauthorised access, and data breaches.
As a dana50 platform user, you have clear rights regarding your personal data. dana50 fully respects these rights and has a clear process to allow you to exercise them with ease.
You have the right to request a copy of the personal data we hold about you at any time. Such requests will be processed within 14 business days.
If any information we hold is inaccurate or out of date, you have the right to request an immediate correction through your account settings or our customer support.
You may request the deletion of your account and personal data, subject to record-keeping obligations required by law and any other active conditions.
In certain circumstances, you may request that we restrict how we process your data while a particular issue or dispute is being resolved.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another platform if required.
You may object to the processing of your data for direct marketing purposes at any time, and we will cease using that data immediately.
Dana50 uses cookies and similar tracking technologies to enhance the user experience, secure login sessions, and gather analytics data that helps us continuously improve the platform.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. dana50 does not use third-party cookies for advertising or cross-site tracking purposes.
Dana50 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary depending on the type of data and relevant legal requirements.
Upon expiry of the designated retention period, your data will be securely deleted or anonymised in accordance with the data deletion procedures established by our security team.
If you have any questions, concerns or wish to exercise any of your privacy rights, the dana50 team is ready to assist you. You can reach us via our 24/7 customer support for any matters relating to privacy and data protection.
We are committed to responding to every privacy inquiry within seven business days. For more complex cases requiring thorough investigation, we will keep you informed of progress within the stipulated timeframe.
We take every aspect of your privacy seriously through these six core commitments.
All information you send to and from the dana50 platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide to safeguard their customers' data.
Dana50 never sells or rents your personal data to advertisers or any third party for their own commercial purposes. Your data is used solely to provide and improve our platform services to you.
Our identity verification process is designed to protect you — not to collect excessive data. Every document you submit is handled with complete confidentiality and stored with strict encryption within our systems.
We provide a straightforward and transparent process for you to access, correct, or delete your data. Every request is taken seriously and responded to within the designated timeframe without unnecessary questions.
Usage data we collect for analytics purposes is processed in aggregate and anonymised form. This information is used solely to understand general usage patterns for platform improvement — not to profile individual users.
In the event of any security incident that may affect your personal data, dana50 is committed to notifying you promptly and providing clear guidance on the protective steps to be taken.